Project Specifications:

  • Type: Commercial and Project Management
  • Client: London Midland Trains
  • Value: £3million+

The Project:

When the franchise to provide commuter stopping train services between London and Birmingham, and much of the regional network into and out of Britain’s second city was negotiated for 2007, public transport giant, Go-Ahead won ahead of incumbents Silverlink County and Central Trains.

A critical deciding factor was their commitment to renew and upgrade Customer Information Systems (CIS) and install permit-to-travel (PTT) vending machines at over 130 of the network’s stations. Go-Ahead re-branded this part of their operations as London Midland Trains.

Vitec Operations:

Vitec was employed to manage the installation of departure and arrivals summary information boards on station concourses, next train indicators on platforms, public address systems including induction loops for the hearing impaired to comply with the Disability Discrimination Act and permit- to-travel vending machines for stations with no ticket office and out of hours travel. A This involved quality checking the work of the installer, ensuring that the work complied with all Network Rail’s group and line standards as well as all general Mechanical, Electrical and Civil standards.

Vitec was also tasked with ensuring that the individual elements were delivering within budget and on time. On an on-going basis, Vitec is responsible for the maintenance and upkeep of all safety standards such as method statements.

As the CCTV and CIS systems required the installation of telephony infrastructure, Vitec were required to specify a comprehensive terminal and modem installation.

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